Terms & Conditions

Welcome to Silver Taxis Service. By accessing our website or booking our taxi services, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.

Booking Services

Silver Taxis Service provides taxi and airport transfer services across Sydney, Australia. Bookings can be made through our website, by phone, or through other approved booking channels. All bookings are subject to driver and vehicle availability.

Customer Responsibilities

Customers are responsible for providing accurate booking information, including pickup and drop-off locations, contact details, travel date, and time. Incorrect or incomplete information may result in delays or cancellation of the booking.

Fares and Payments

Taxi fares are calculated based on the agreed booking, applicable rates, distance travelled, waiting time, tolls, airport charges, and any additional services requested. Payment must be completed using the available payment methods at the time of booking or after the trip, as applicable.

Changes and Cancellations

Customers may request changes or cancellations before the scheduled pickup time. Additional charges may apply depending on the timing of the request and the services already arranged. Please refer to our Refund & Cancellation Policy for further details.

Service Availability

While we make every effort to provide reliable transportation, we cannot guarantee service availability under all circumstances. Delays may occur due to traffic conditions, weather, road closures, public events, or other situations beyond our reasonable control.

Passenger Conduct

Passengers are expected to behave respectfully during the journey. Drivers may refuse service or terminate a trip if a passenger behaves in a threatening, abusive, illegal, or unsafe manner or causes damage to the vehicle.

Limitation of Liability

Silver Taxis Service is not liable for delays, missed appointments, indirect losses, or circumstances beyond our reasonable control. Our liability is limited to the maximum extent permitted under applicable Australian law.

Intellectual Property

All content on this website, including text, images, logos, graphics, and branding, is the property of Silver Taxis Service unless otherwise stated. No content may be copied, reproduced, or distributed without prior written permission.

Changes to These Terms

We may update these Terms & Conditions at any time to reflect changes in our services, business operations, or legal requirements. The latest version will always be available on this website.

Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes relating to our services or website will be subject to the jurisdiction of the courts of New South Wales.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Silver Taxis Service

Address: 220 King St, Mascot NSW 2020, Australia

Phone: 1300 300 936

Email: bookings@silvertaxisservice.com

Website: https://www.silvertaxisservice.com